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FAQs

What are the delivery charges for orders from the Online Shop?
We offer free shipping on all U.S. orders.

Which payment methods are accepted in the Online Shop?
PayPal

How long will delivery take?
Processing time: 1 – 2 Business Days (Monday to Friday)
Delivery time: 2 – 7 Business Days (Monday to Friday)

How secure is shopping in the Online Shop? Is my data protected?
Please refer to our Privacy Policy

What exactly happens after ordering?
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction.
Your funds will be placed on hold upon authorization being received and it shall be treated as a deposit against the value of the items you wish to purchase.
Once the items have been shipped out and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of items you have purchased as listed in the confirmation email.

Do I receive an invoice for my order?
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please contact us immediately at [email protected].

I received a damaged item. What can I do?
We are sorry to hear that. Simply send a photo of the damaged item to the email address: [email protected], and we will send you a similar replacement item as soon as possible.

I still have not received my order. What is taking so long?
We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can instead track your order and see where it is at all times. If you still think you need help tracking the package or would like to inquire about it, please contact us by email at: [email protected]

Do you have reimbursement guidelines?
We do our best to resolve any issues our customers have with their products online. If you still want a refund for your order, we can of course make the payment, if the complaint is made within 30 days from the date of order and the affected product (s) are not sold. For more information, learn more about reimbursement guidelines.

Our Contact Information

Email: [email protected]
Phone: +1 (443) 881 9633
Name: Mj Discount Store LLC.
Addresses: 1426 N 5th Place, Port Hueneme, CA, 93041 USA
Open time: 9:00 – 20:00, (Monday – Friday)(PST)